Program Coordinator Assistant

About the Role:

As a Program Coordinator Assistant based in Montreal’s West Island, you will be an integral part of our team, providing essential support to our sales and program management functions. You will report to the Program Coordinator and Vice President, providing comprehensive support in managing key accounts, coordinating programs, and ensuring smooth and efficient order fulfillment. Exceptional organizational skills, advanced Excel proficiency, and a keen eye for detail are crucial in this role.

Responsibilities:

• Program Support: Assist with program planning, implementation, and tracking, including data analysis and report preparation.
• Customer Service: Provide timely and professional support to clients and their customers, responding to inquiries and resolving issues related to program participation, orders, and products.
• Order Processing: Support order fulfillment by accurately inputting customer orders, verifying information, and processing orders for shipping and billing.
• Inventory Management: Assist with inventory tracking and management to ensure adequate stock for program fulfillment.
• Administrative Support: Provide general administrative support, including scheduling, communication, and document management.

Required Skills and Qualifications:

• 3+ years of experience in high-volume order processing for large retail chains.
• Expert-level proficiency in Microsoft Excel is a must, with strong skills in Power BI and other relevant office software.
• Knowledge and experience handling high-volume retailers.
• Excellent customer service and communication skills.
• Strong multitasking, problem-solving, and time management skills.

Benefits:

• Comprehensive benefits package including dental care, extended health care, life insurance, paid time off, and vision care.
• Casual dress code and on-site parking.

About Greenlite:

Greenlite is a leading manufacturer of energy-efficient products, including LEDs, water-saving solutions, weatherization products, and smart home technologies like EV chargers. We are a proud ENERGY STAR partner, and a woman and diversity-owned business committed to sustainability and equitable access to energy-saving solutions.

Job Type: Full-time, Permanent

Schedule: Monday to Friday

Language: English (required)

Work Location: In person (West Island of Montreal)

Diversity, Equity & Inclusion:

We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. We hire based on talent and do not discriminate based on race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or any other characteristic protected by law.

Apply today!